I tried to run a print job, but when it started, instead of creating a raft for the print job, the nozzle started dragging across the build plate making gouges.
I aborted the print job and tried to run the “Level Build Plate” utility, but the printer jammed the build plate up against the (hot) nozzle such that the nozzle made about a 4mm hole in the build plate.
This is just the latest in a series of headaches that I’ve had since I bought this printer.
I’ve also had jobs spontaneously stop and have to be aborted because the nozzle melted the part of the job it was touching.
Please clearly explain what I need to do to make this printer work properly (the documentation that came with the printer is unhelpful). Also, please explain what I need to do to get you to replace the build plate that your “Level Build Plate” utility ruined.